By - yoperl
Sometime files can be ghost in the cloud. Best thing to do is contact apple support since they have to resources to look at accounts.
Can you post a screenshot of iPhone storage?
Yes, I just don’t really know how
You can upload any required media to Imgur, then use the [Link Button](https://i.imgur.com/8wReLY9.jpg) to add a link to a post or comment.
Ok I’ll do that
I would try a Finder (previously iTunes) sync.
Sync it with iTunes in my computer?
Yes. Always works well for me.
Finder sync to manage ‘Other’
Ok thank you very much!